Spa Etiquette

We recommend that you check into the Chenot Spa at least 20 minutes prior to your scheduled appointment. This allows us to welcome you and introduce you to the facilities, while also allowing time to briefly discuss your treatment expectations. In the event that you are running late for an appointment, a courtesy call would be greatly appreciated. When possible, we will try to ensure full treatment time for late arrivals, but to accommodate the next scheduled guest, your treatment time may be reduced.

A locker will be at the disposal of each guest. We will provide a robe, slippers, shower cap, as well as all the needed amenities while you are visiting the spa facilities.

The spa is a retreat for your body, mind and spirit. For the consideration of others, we request that visitors keep noise to a minimum. We request that you respect other guest’s privacy by speaking softly. The use of cellular phones and electronic devices, as well as alcohol and tobacco, are strictly prohibited.

When making your spa reservation, please advise us of any health conditions, allergies or injuries that could affect your handling.

 We are delighted to offer treatments for children under 16 years old, however an adult must accompany them.

We regret that we cannot be held responsible for any loss or damage to personal belongings.

Major credit cards are accepted.
Payments in cash or with foreign currency are accepted.
Payments can be charged directly to your room
A 50% cancellation charge will be incurred for any spa program or treatment cancelled 24 to 12 hours prior to an appointment. A 100% cancellation charge will apply for any treatment or spa program cancelled less than 12 hours prior to appointment.
All pre-paid programs are non-refundable and non-transferable.

Gifts certificates for our spa treatments are available at the Spa Reception.

The Chenot Spa prides itself on the high calibre of treatments we provide. For the continuation of your treatment in the comfort of your own home, we offer a range of Chenot products in our Spa Boutique. Our therapists are highly trained and knowledgeable, and will happily advise you in selecting the appropriate products.

The Chenot Spa shall not be liable for accidents or injuries suffered by guests using the facilities.

No jewellery should be worn in the spa/gym and pools. Lockers are provided in the changing room. The client is responsible for his/her locker key whilst in the spa area.

All prices are quoted in Euro and are subject to change at any time.

The Chenot Spa is open every day from 9am to 8pm. (The Hotel reserves the right to alter the time schedule according to the season without any prior notification).

We highly recommend to book in advance to ensure that your preferred time and treatment is available.

 room dial: 6750
outside dial: +30 22910 76750/76000
email: chenotspa@grandresort.gr

To confirm your appointments, we kindly ask you to provide your credit card details.